SupportΒΆ

Got a technical question? Need help with the AdRoll API? Send us an email: apihelp@adroll.com.

Please include as much information as possible. A detailed request might include:

  • What you’re trying to achieve (i.e. I want to generate a report of campaign performance)
  • What environment you’re using (i.e. I’m writing a Python script using the requests library)
  • Relevant application logs
  • A capture of the HTTP requests and their responses (including all headers)
  • Sample code that you’re reproduces the issue (plain text attachments are best)

Note

Make sure to not send passwords in your code samples